Logo Design FAQ

How can you pay?

Payment details can be found here.

What is a vector drawn logo?

Vector drawings can be scalable to any size without any loss in quality. This makes them ideal for company logos or other objects that have to be resized frequently. More information

How long does it take?

The first set of logo proofs will be ready within 3 days. After that, each revision will usually be completed within 24 hours, more likely within 12 hours.
So the whole logo design process depends on how many revisions you require. On average we usually have the final logo design completed by the third round of revisions, but we'll happily carry on fine tuning your logo until you’re completely satisfied with the final result.
Obviously the whole process from start to finish will depend on how quick you reply back with your comments, after each stage.
However, if you're in a hurry, let us know. Depending on our workload and the kind of logo that you require, we may be able to prioritise your logo and place you at the front of the queue!

How can you view the first concepts?

We'll send all the design proofs by email at each stage of the logo design process. You can examine the proofs at your leisure. When you're ready to proceed further. you can contact us again with further instructions. We recognise that the decision about a logo may not be yours alone, so there's no hurry for you to reply to us. We don't put a time limit on the process, unlike a lot of other logo design companies.

How do you receive your files?

All of the final files will be sent by email usually as a zip file. Sometimes we may send 2 separate emails, depending on the file size. You can also receive a CD with the files on, if you request it, for an extra £5 or $10US. The draft proofs will also be sent by email.

What files are included in your logo design package?

JPG, PNG, GIF , PDF, EPS. AlI GIF files will be supplied in 8 different sizest. For more information on the different file types click here.

Who owns the copyright?

You do! We only reserve the right to show your logo in our portfolio. More about copyright

Do we use clip art?

We can guarantee we never use clipart, unlike many of the cheaper logo design companies. We can't, guarantee that there won't be logos which are similar as there are millions of logo designs around the world. But as our logos are all custom designed from scratch it would be very unlikely that there will another design exactly the same.

What is the difference between a print logo and a web logo?

Print logos require a much higher resolution and need to be saved in certain standard print formats. Some of the most common and universal print formats for print jobs are TIFF, EPS, and AI (Illustrator).

By creating a logo in these file formats, the logo can be opened up and printed even without having the original software application that the logo was created in.
Web logos require a much lower resolution (since they only need to be displayed on screen). This helps your webpage load quicker. That's why they are not a good choice for printing, as the quality will appear very blurred or jagged on paper.

What if you don't like the first set of logo samples?

No problem! You can either ask for a refund or you can simply give us some more information and we can try and create something that you like from the new input that you give us. We don't always get it right first time round! Unlike a lot of our competitors, we don’t restrict you to only 2 rounds of revisions. We want you to be completely happy with your design and will work with you until the logo is completed to your satisfaction.

Can you have more than one of the final logo designs?

You can, but we charge half the price of the current "Basic" package price for each extra logo design.

What information should you have on your stationery?

There are legal requirements depending on what kind of business you have. This stationery information guide should have all the answers for you.